At Himalayan Agro Trade Link, we take your privacy seriously. As a B2B agricultural trading and procurement company, we handle sensitive business information — from company details and product requirements to delivery locations and trade volumes — with strict confidentiality and enterprise-grade security. This policy explains in detail what data we collect, why we collect it, how we use and protect it, your rights, and how to contact us for any privacy-related requests.
We are committed to transparency, data minimization and purpose limitation — collecting only what is necessary to provide reliable bulk trade services, respond to your inquiries, and comply with legal obligations in Nepal and applicable international frameworks. Please read this policy carefully to understand our practices.
1. Information We Collect
We collect information you voluntarily provide and information automatically collected when you use our services.
1.1 Information You Provide
- Contact & Business: name, company, email, phone, country, city, address
- Trade Inquiry: product, quantity, unit, packaging, delivery location, timeline, additional requirements, file attachments
- Communications: messages via forms, email, phone, WhatsApp and support channels
1.2 Automatically Collected
- Technical: IP address, browser, device, OS, referrer, pages visited, time on site
- Cookies & Similar: essential, preference and analytics cookies (see Cookies section)
2. How We Use Information
- To respond to bulk inquiries, prepare Price on Request quotations and arrange sampling, grading and logistics
- To verify quality, coordinate collection, warehousing, packaging and delivery
- To communicate about your inquiry, contract and after-sales support
- To improve our website, services, security and user experience
- To comply with legal, tax and regulatory obligations and to prevent fraud
We do not sell your personal data to third parties.
3. Legal Basis (where applicable)
We process data on the basis of contract (to handle your inquiry), legitimate interest (to improve B2B trade services), consent (for newsletters/cookies) and legal compliance.
4. Sharing & Disclosure
We share data only as needed: with logistics and warehousing partners to fulfill your order, with IT/service providers under confidentiality, and with authorities when required by law. We do not share for third-party marketing.
5. Cookies
We use essential cookies for site function and analytics cookies (e.g., Google Analytics) to understand usage. You can disable non-essential cookies in your browser. Blocking essential cookies may affect site function.
6. Data Retention
We retain inquiry and transaction data as long as needed for business, accounting and legal purposes (typically up to 7 years). Marketing data is kept until you unsubscribe. You may request deletion or correction via the contact below, subject to legal retention.
7. Data Security
We use administrative, technical and physical safeguards, access controls and encrypted transport (HTTPS). No system is 100% secure, but we continuously improve our protections.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, and to data portability. To exercise rights, contact us. We will respond within 30 days.
9. International Transfers
If you contact us from outside Nepal, your data may be processed in Nepal where our servers and team operate, with appropriate safeguards.
10. Children’s Privacy
Our B2B services are not directed to children under 16. We do not knowingly collect children’s data.
11. Third-Party Links
Our site may link to third parties (e.g., maps, social). Their privacy practices are independent; please review their policies.
12. Changes to This Policy
We may update this policy to reflect legal or operational changes. We will post the new date and, for material changes, provide notice on our site.
13. Contact
Himalayan Agro Trade Link Pvt. Ltd.
Address: Lokanthali, Bhaktapur, Nepal
Email: info@gmail.com
Phone: +977 985-1051577
For privacy requests, email with subject “Privacy Request”.